The Customer
Experience Summit

How AI and data technologies
are raising the CX bar
December 8, 2021

DECEMBER 8, 2021

ยป The Customer Experience Summit

Whether it is in the form of AI solutions such as NLP/NLU based conversational AI chatbots, intelligent AI assistants, or data and analytics solutions that deliver better customer insights, predict buying behavior, and deliver personalized recommendations, these are arguably the most impactful applications of AI & data technologies.

In this customer experience summit, we will learn about the most successful and powerful end-user case studies from various industry verticals such as healthcare, finance, retail, industrial/manufacturing, technology, and security.

The Customer Experience Summit

Hear from the growing list of thought leaders including:

Katia Walsh

Katia Walsh

Chief AI Officer

Levi Strauss

David Schmaier

Chief Product Officer


Prat Vemana

Prat Vemana

Chief Digital Officer

Kaiser Permenante

Cindi Howson

Cindi Howson

Chief Data Strategy Officer


Lori Sherer

Lori Sherer


Bain & Company

Hari Sivaraman

Head of Data & AI Content Strategy


Matt Marshall



Who we expect at Transform Technology Summits

Chief Information Security Officer
Head of Innovation
Head of Operational Excellence
Chief Algorithms Officer

Chief Innovation Officer
Chief Experience Office
Director of Marketing
SVP, Strategy & Brand
Chief Digital Officer Director, Digital
Strategy Director Digital
VP, Marketing
Director, Data-Driven Marketing
Director, Marketing Data Integration

VP of Security
IT Director
IT Security
Director, Marketing Data & Analytics
Head of AI and ML
VP, AI and ML
Chief Scientist
Chief Customer Officer
Director, Growth Strategy & Marketing

Past attendees include

Learn more about partnership opportunities


Join VentureBeat for the Transform Technology Summit series following our annual flagship July event. Join technical decision-makers (in-person, and online) who aim to gain knowledge about transformative technology and purchase solutions for their business.

As a sponsor, you get to share your data technologies, strategies and guide end-users to the right customer experience solutions for their organizations.

Use the link below to learn more about why sponsors choose to partner with us.

See the full list of upcoming Transform Technology Summits