Transform: AI in Retail

Digital Only: Week of Transform 2021
July 12 – 16, 2021

Learn more about Transform 2021
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The AI event of the year for enterprise e-commerce executives

Join e-commerce industry leaders in this day-long digital-first event focused on advancing the future of retail with AI.

An online experience designed to bring together the best minds in the business, providing industry-specific thought leadership and the same unbeatable networking opportunities that Transform has delivered year on year.

Learn more about Transform 2021

Using conversational AI and other machine learning techniques to optimize customer engagement, retailers can create highly personalized and frictionless shopping experiences. They can leverage AI to:

Customize products and services

Target specific groups of consumers

​​Personalized and frictionless shopping experiences

Make proactive recommendations based on interests

Open up new sales channels

Facilitate in-store shopping experience digitally

Detect fraudulent reviews

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Trend analysis