Michelle brings over 20 years of technical experience to her role as CIO of Twilio. Overseeing IT as well as several engineering groups and teams, Michelle is responsible for up-leveling the company’s technology systems and processes as it prepares for its next stage of growth. Most recently, Michelle was Senior Vice President of Software Development at SAP Concur, where she led a 300+ global team of mobile and platform engineers focused on TripIt and the Concur mobile app.
Michelle sits on the Advisory Board of Techtonica, a nonprofit that helps guide women and non-binary individuals into the technology industry. In her spare time, Michelle volunteers at several organizations that focus on women and girls interested in S.T.E.M., and spends time with her 14-year-old son and two very spoiled dogs.