Conversational AI & Intelligent AI Assistants Summit

Transform 2021
Day 3: July 14, 2021

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DAY 3

Conversational AI & Intelligent AI Assistants Summit

July 14, 2021

One of the most common use cases of applied AI is in the form of conversational AI or intelligent AI assistants used primarily to facilitate enterprises to serve their customers at scale more efficiently and through support from the call center. Conversational AI and intelligent AI assistants are being leveraged by organizations across the board in the form of text chatbots, and voice assistants which use NLP/NLU to look beyond rules to truly understand intent, carry out a multi-turn conversation while retaining context and deliver a great user experience. Companies have made several recent advances in terms of leveraging big data to deliver highly personalized and relevant content and integrating all their systems to ensure a seamless and delightful experience for the user.

As conversational AI advances and AI assistants become more and more intelligent and human-like, we will discuss how we can analyze, train and sensitize AI natural language to make it explainable, fair, and free of gender and racial stereotypes and biases.  We will learn about case studies from finance, manufacturing, healthcare, retail, and security that deal with AI applications such as financial robo-advisors, personal healthcare assistants, personalized voice-enabled retail shopping assistants, security strategies to make hacker-proof virtual assistants, and more. Hear from industry-leading practitioners and luminaries who will talk about their journeys and learnings in implementing these technologies, how they unlocked value/ROI from them, and their thoughts about what the future holds.

Conversational AI & Intelligent AI Assistants Summit Agenda

8:00 AM – 8:05 AM PT: Day Welcome from MC

8:05 AM – 9:00 AM PT: Big Bytes in AI & Data – Breakfast Series Part 3

Panel Discussion
Topic of the day: “Fair & Intelligent AI Assistants:”
As conversational AI advances and AI assistants become more and more intelligent and human like, how can we analyze, train and sensitize AI natural language to make it explainable, fair and free of gender and racial stereotypes and biases?
Speakers TBA, Moderator TBA

9:00 AM – 9:15 AM PT: Summit Welcoming

Welcome from MC + Others

Matt Marshall
CEO
VentureBeat

9:15 AM – 9:40 AM PT: Keynote – Fireside Chat

Speaker TBA, Moderator TBA

9:40 AM – 10:05 AM PT: Keynote – Fireside Chat

Nex-Gen Entertainment: Learn about Comcast’s journey in implementing conversational AI for content discovery and enabling better user experiences

Matthew Zelesko

Matthew Zelesko
Chief Technology Officer
Comcast

10:05 AM – 10:30 AM PT: Keynote – Fireside Chat

AI in Finance
How Intuit is leveraging advances in NLP/NLU to help chatbots become intelligent, trusted financial Robo-advisor

Marianna Tessel

Marianna Tessel
Chief Information Officer
Intuit

10:30 AM – 10:45 AM PT: Coffee Break

10:45 AM – 11:10 AM PT: Keynote – Fireside Chat

AI in Security
Case study of AI use in Convo AI or Intelligent assistants
Speaker TBA, Moderator TBA

11:10 AM – 11:35 AM PT: Keynote – Fireside Chat

AI in Healthcare
Intelligent AI assistants & patient engagement (Cigna case study)
How Cigna is improving patient engagement using AI personalization powered by intelligent assistants throughout the healthcare lifecycle — from open enrollment to self-monitoring and smart resourcing

Gina Papush

Gina Papush
Global Chief Data & Analytics Officer
Cigna

11:35 AM – 12:00 PM PT: Keynote – Fireside Chat

AI in Finance
How Wells Fargo is building an integrated data, analytics & AI/ML strategy to fulfill its vision of a customer-centric bank
Speaker TBA, Moderator TBA

12:00 PM – 12:10 PM PT: Fair & Intelligent Assistants Breakfast Report back

Speakers TBA

12:10 PM – 12:40 PM PT: Panel Discussion or Fireside Chat

AI in Retail
The age of voice commerce is here
How retail brands are integrating voice-based conversational AI solutions to enable voice commerce over multiple channels to drive commerce with the new generation of buyers
Speakers TBA, Moderator TBA

12:40 PM – 1:10 PM PT: Panel Discussion

AI in Healthcare
Big trends in conversational AI and intelligent AI assistants
This session explores the move from chatbots to truly intelligent assistants with a wide range of capabilities, more human-like speech with advancements in NLU, no-code/low-code platforms, greater, faster personalization powered by more data and compute power, purpose-built – ROI driven AI assistants, and more

Barak Turovsky

Barak Turovsky
Head of NLP
Google

1:10 PM – 1:25 PM PT: Coffee Break

1:25 PM – 1:55 PM PT: Keynote – Fireside Chat

Speaker TBA, Moderator TBA

1:55 PM – 2:25 PM PT: Panel Discussion

How AI Assistants can co-exist and help humans do their jobs better?
With Intelligent AI assistants permeating every field, how will the human workforce adapt? How can AI assistants and humans co-exist? What are the guardrails society needs to put in place?

Marco Casalaina
SVP
Salesforce

2:25 PM – 2:40 PM PT: Coffee Break

2:40 PM – 3:25 PM PT: Executive Forum

>> ‘The state of the art in convo AI & intelligent assistants. Breaking into level 5.’
Speaker TBA, Moderator TBA

3:25 PM – 3:55 PM PT: Transform WAVE

>> 1:1 Networking/ Speed dating for CONVERSATIONAL AI & INTELLIGENT ASSISTANTS executives

3:55 PM – 4:40 PM PT: Executive Forum

>> ‘Biggest trends & topics in Finance AI & Data tech’
Speakers TBA, Moderator TBA

4:40 PM – 5:10 PM PT: Transform WAVE

>> Networking/ Speed dating for FINANCE executives

5:10 PM – 5:15 PM PT: MC Au Revoir

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PARTNER WITH VB TRANSFORM

VB Transform is known for its executive-level focus, prioritizing brand decision-makers content and experiences, giving top vendors and sponsors the opportunity to share their unique solutions and advance business goals.

On top of brand leaders and tech providers, Transform’s community also includes attendees with deep AI backgrounds, including world-class PhDs, AI practitioners, and AI community advocates and influencers. 

Download VB Transform’s prospectus to learn more about why sponsors choose to partner with us.

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